Privacy policy

 

Last updated : 1st January 2026

DOVARA is an online store operated by an independent seller based in Spain.
DOVARA operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) in order to provide you, the customer, with a curated shopping experience. Dovara is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. Personal information does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services and as permitted or required by law, we may collect:

  • Contact details (name, billing and shipping address, phone number, email address)

  • Financial information (payment method, transaction details, payment confirmation)

  • Account information (username, password, preferences)

  • Transaction information (products viewed, purchased, returned, or canceled)

  • Communications (customer support inquiries and messages)

  • Device information (IP address, browser, device identifiers)

  • Usage information (how you interact with the Services)

Sources of Personal Information

We collect personal information:

  • Directly from you

  • Automatically through the Services (including cookies and similar technologies)

  • From service providers acting on our behalf (such as Shopify, payment processors, and fulfillment partners)

  • From partners or third parties where permitted by law

How We Use Your Personal Information

We use personal information to:

  • Provide and improve the Services, process payments, fulfill orders, manage accounts, arrange shipping, and provide customer support

  • Personalize your experience, including product recommendations

  • Marketing and advertising, including promotional communications (you may opt out at any time)

  • Security and fraud prevention

  • Legal compliance and enforcement of our policies

How We Disclose Personal Information

We may share your personal information:

  • With Shopify, fulfillment partners, payment processors, analytics providers, and other service providers

  • With marketing and advertising partners, in accordance with their privacy policies

  • When you direct or consent to such sharing

  • In connection with business transactions or legal obligations

Relationship with Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide and improve its services. Information may be transferred to countries outside your place of residence. To learn more, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

Security and Retention

No security system is perfect. We take reasonable measures to protect your information and retain it only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce our policies.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal information

  • Request deletion or correction

  • Data portability

  • Opt out of targeted advertising

  • Withdraw consent where applicable

You may exercise these rights by contacting us at the email below. We may need to verify your identity before responding.

International Transfers

Your personal information may be transferred outside your country of residence. Where required, we rely on recognized legal transfer mechanisms, such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this website with an updated “Last updated” date.

Contact

If you have any questions about this Privacy Policy or your personal information, please contact us at:

📧 info@officialstoredovara.com

For the purposes of applicable data protection laws, the independent seller operating Dovara is the data controller of your personal information.